Shipping & Payment

Shipping costs

  • Within Germany, we ship climate-neutrally with DHL GoGreen as an insured parcel for a flat rate of €5.90 for orders under €70. Shipping within Germany is free for orders over €70.
  • Within Europe we ship climate-neutrally with DHL GoGreen as an insured parcel for a flat rate of €12.90.
  • Shipping to Switzerland: We ship climate-neutrally with DHL GoGreen as an insured parcel to Switzerland for €24.90. Customs processing and duties, as well as any other VAT, will be charged to the recipient by the local customs authorities.
For products whose dimensions or weight require a different shipping method, this will be noted in the product description.

Delivery times

Unless otherwise stated in the item description or if the item is pre-ordered, delivery within Germany will take 3-5 business days. Individual products may take longer depending on availability. International deliveries may take 7-14 days after order confirmation.

Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship them together unless otherwise agreed. In this case, the delivery time will be determined by the item with the longest delivery time.

payment

We accept the following payment methods:

  • Payment in advance
  • Payment by credit card
  • Payment via Paypal
  • Payment via Apple Pay

International Shipping

Are you interested in our products but living outside the EU? No problem. Please contact us at service@daskutscherhaus.com. We are happy to help!