Terms and Conditions

General terms and conditions of business

  1. Scope
    These General Terms and Conditions (GTC) apply to all deliveries from Das Kutscherhaus to consumers.
    A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to his or her commercial or independent professional activity.

  2. Contractual partner
    The purchase contract is concluded with

The Coachman's House

Alexandra Zirngibl, Eschenweg 11B, 82383 Hohenpeissenberg, Germany

VAT identification number according to Section 27a UStG: DE333925344

    1. Conclusion of contract
      • The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.
      • By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.

    2. Right of withdrawal
      • You have the right to withdraw from this contract within fourteen days without giving any reason. Details can be found here: https://daskutscherhaus.com/pages/retoure
    3. Prices and shipping costs
      The prices stated on the product pages include statutory VAT and other price components.
      Shipping and payment
      • Details on shipping costs, delivery times and payment options can be found here: https://daskutscherhaus.com/pages/versand-zahlung
      1. Retention of title
        The goods remain our property until full payment has been made.

      2. Dispute resolution

      The EU Commission has created an online dispute resolution platform. The platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr . We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.